Refund Policy

Membership of the Closing Window Monitor is a single payment of ₹1,499 for three months of access. This page says when that payment is refunded.

1. Seven-day window

If you write to us within seven days of payment and have not signed in, we refund the full amount. If you have signed in during those seven days, we refund the full amount less ₹250 for the days used. After seven days the payment is not refundable.

2. Duplicate or failed payments

If you were charged twice for the same membership, or Razorpay captured a payment but no membership was activated within 24 hours, we refund the duplicate or unactivated payment in full. Send the Razorpay payment id.

3. Service outage

If the live window is unavailable for five or more trading days in any month of your membership because of a fault on our side, we extend the membership by the same number of trading days. This does not apply to exchange holidays, exchange-side data outages, or your own connectivity.

4. No partial refunds otherwise

Membership does not renew, so there is nothing to cancel. We do not refund unused days after the seven-day window, and we do not refund on the basis of the readings, the close, or the outcome of any trade.

5. How to ask

Email support@deltaoption.in from the address you paid with, quoting the Razorpay payment id. Approved refunds are issued to the original payment method through Razorpay within 7 working days; your bank may take a further 5 to 7 working days to show it.